Ziggu's resources

An inspiring mix of real estate, technology and customer experience content,
directly from our experts

Blog post
August 9, 2021

Ziggu Thoughts: No need for customer experience in real estate?

Ziggu Thoughts with Pascal Deseure: What is the need for customer experience in real estate? Read more in this blog.

Blog post
July 29, 2021

Quick tips to make the most out of your day as a customer care manager

What can you do to increase your productivity and invest most of your time in things that matter? In this blog, we’ll give you some ideas.

Blog post
July 20, 2021

Homebuyers looking for digital experiences

COVID-19 pandemic has accelerated the digital transformation. Homebuyers appreciate more and more the use of digital tools during the purchasing or building process of their new home.

Blog post
July 1, 2021

The challenges of the customer care manager in a rapidly digitising construction sector

The real estate and construction sector have digitised at a significantly faster pace than ever before. But how do you make the right decisions as a customer care manager?

Blog post
June 8, 2021

3 important lessons learned at Proptech Symposium 2021 by Proptech Denmark

We were present at the leading PropTech and innovation event in Denmark. Read our blog to learn more about our lessons learned for the future of real estate.

Blog post
May 27, 2021

Making customer succes a real succes: the ziggu way

Laura, our Customer Success Manager explains how we create the best customer experience for our clients.

Blog post
May 12, 2021

A customer portal is the new website

Three reasons why a property developer should invest in a customer portal.

Blog post
April 20, 2021

Focus on what matters

Let’s take a look at how you can increase the number of projects without undermining your customer service or employee satisfaction.

Blog post
March 30, 2021

How building trust boosts your revenues

Price tag or quality isn't enough today to create customers experience. Consumers, clients, homebuyers want more. They want trust. And how and why you build trust, you can find in this blog.

Blog post
March 23, 2021

Happy employees, happy customers

Having a great employee experience has a huge influence on the customer experience. Is everyone at your organization having a great employee experience?

Blog post
January 25, 2021

Keep homebuyers involved with News - 7 tips

Once upon a time we created New Feed to share construction site updates with the click of a button. Read the best practices in our blog.

Blog post
August 12, 2019

New feature: Surveys

Read in our blog how you can ask your customers for feedback

Blog post
August 12, 2019

The Peak-End Rule in Property Development

The peak-end rule teaches us that we can still make strong brand ambassadors, as long as we deliver greater peaks. Discover more in our blog.

Blog post
August 26, 2018

ziggus-real-estate-survey-key-results

In this blog we give a short summary about the first Belgian Real Estate Trust Barometer that was published by WES Research. The report showed that 42% of Belgians have little or no trust in the real estate sector.