Real estate developers have a very complex job managing different projects each with different suppliers, contractors, architects and sometimes hundreds of customers. The industry is still at the forefront of technological evolution (like banks were 15 years ago) and often they still work in archaic error prone ways. On top of that, real estate developers often have a bad reputation with their own customers. Homebuyers often feel left in the dark and voice negative feedback.
Ziggu offers residential real estate developers a single integrated solution to manage construction partners, customers and project planning. Resulting in less construction mistakes, less time loss and most importantly, happier customers.
Luxinnovation spoke with CEO Yannick Bontinckx.
We were doing research into the Luxembourg real estate market and came across the programme by sheer accident. We did not hesitate for a second and immediately started to work on our application file.
We were the youngest company during our Fit4Start batch and we are proud to have interviewed over 400 homebuyers, 50 large real estate development firms across Europe, signed 11 beta users, developed a technical MVP and signed our first customers, all within the span of the Fit4Start programme. If you focus, talk and listen to your customers and work hard it shows what you can achieve in a short timeframe.
The completion of their home shouldn’t feel like a surprise party to homebuyers. Keeping your customers informed throughout the whole construction process is key to maintaining their trust. Here’s how you can use news posts to build trust with your customers.
Managing large scale projects is a challenge for every property developer, whether you have a team of 3 or a team of 20, but particularly so for small developers. We’ll explore three ways you can make the most out of your limited time and how Ziggu can help you better manage your new residential projects.
Taking care of your homebuyers shouldn’t end with the completion of the home. More and more, we see the need for aftercare. Here's how your customer portal plays an important role after your customers move in.