Text by Silicon Luxembourg:
Along with Vincent Van Impe, David De Winter and Pieter Gistelinck, I founded Ziggu, a PropTech company based in Luxembourg. From a bird’s eye view, we help homebuilders manage their projects and client communications on a single portal.
Homebuilders and property developers have a hard time managing all their projects and data in spreadsheets—there’s just too much room for human error. When they are serving a multitude of hasty homeowners with moving preferences and decisions, these errors only multiply.
Then they have to try to manage everything from an email account, which, let’s admit, isn’t very easy when you’ve got 100 variables within 100 client accounts.
I need to put my comments into context by providing a little history.
Ziggu ended up in Luxembourg by accident. Our entire team is Belgian by birth, and we had the dream of Ziggu while working in Ghent. The thing is, Belgium is pretty small, so the instinct to go international was almost immediate.
In early stages of our development, we were looking at the BeNeLux region. We had thought about seed funding, where we could lose 15-20% of initial equity, but with our product and mindset that wasn’t really a viable starting point.
So we looked at government-funded programs.
It was actually on Silicon Luxembourg, Paperjam, and Luxinnovation that we saw advertisement for Fit4Start.
It’s a rare breed of funding options that provides coaching AND considerable funding for new startups.
In a sense, we came on blind faith!
“The ideal Luxembourgish startup scenario, in my mind goes something like Fit4Start, match-funding programs, subsidiary offerings, and then a seed round.”
Walking the talk... At Ziggu we help property developers to become more customer centric, so obviously we need to be top of class ourselves. CEO Yannick Bontinckx explains how "human" elements play a crucial role in that approach.
It’s quite a mouthful, but it’s a sentence that Ziggu’s team is very proud to say. In just three years — the platform was launched in late 2018 — Ziggu has attracted some of the biggest players in Belgium’s real estate world.
They’re the ones helping people find their way in a new tool, the ones who listen to feedback, the friendly faces who make everything easier. They are… the Customer Success team!