Ziggu is a SaaS (Software as a Service) solution active in the Real Estate industry. We help property developers and homebuilders turn chaos into opportunities. Ziggu centralizes all interactions and automates repetitive tasks between them, their partners and homebuyers. Result? Drastically improved efficiency, reduced costs, and fewer building mistakes. Oh, and their customers love it as well. Through a personal customer portal, homebuyers feel engaged and in the know all the way through construction, up to the handover of their new home.
Ziggu is growing fast and opening different international markets. Our young and ambitious team is looking for its newest addition to the family, are you the person we’re looking for?
We’re looking for a young potential who possesses a strong drive for growth. In this role, you will be managing a broad range of tasks such as maintaining ongoing customer relationships, onboarding and training clients, reducing churn and content creation. You should also be able to provide insights on client-to-business interactions, improve customer experience through product support and handle customer complaints and requests.
Successful candidates must be social, analytical, possess an aptitude for learning and using software and be able to communicate clearly and effectively. The ideal candidate enjoys becoming a product specialist as well as an advisor for our customers.
You will work closely with the Customer Success team and head of product. As a Customer Success Manager, you can have a major impact on the company by not only helping these customers but also by making sure the product and engineering team understand the needs of every user.
A job where you can learn and grow within a team that gives you a front-row seat to a rapidly evolving tech scale-up.