The platform for better tenant management
Increase engagement, build trust, limit phone calls and emails - all while boosting your customer service.
Organised to spark joy
Organisation that would make Marie Kondo proud
Clear away clutter with one-on-one shared files in themed folders. Search and filter for quick access to all necessary data.
Simple to share, send and sign
Your most important files don’t belong in email attachments. Improve client experiences with a connected platform and digital signatures.
Setting the standard in security
We are serious about security and compliance. Your documents are encrypted and every request for a document is authenticated against the sender’s session.
Like email - with superpowers
Structure that brings clarity
Ziggu uses your building or projects structure to clearly organise your communication. Inbox overwhelm? Beat it.
So much more context
Never guess again. One simple view shows you who you're talking to, what unit they’re in, documents you’ve shared, issues they’ve raised, partners they’ve interacted with and previous conversations you’ve had.
Private notes and mentions
Still forwarding emails to colleagues? With Ziggu you can discuss issues with colleagues or partners right in the relevant message thread without clients seeing your interaction.
Maintenance made easy
Receive maintenance requests
Tenants can send maintenance requests through the portal with a photo and description attached in just a few clicks.
Assign jobs to your vendors and maintenance partners
You can assign requests to a responsible, set a deadline, and assign a category to keep track of everything.
Track status updates
Get an easy overview of which jobs are ongoing, which are needing attention and which ones are completed.
Data driven decisions
Gather feedback about your services or partners
Conduct tenant satisfaction surveys to help increase tenant satisfaction and retention.
Take important decisions to a vote
Whether consulting the owners corporation on a potential investment, or just setting the date for the next social event, get your answers in a heartbeat and all online.
Tenant retention with real insights
Make data driven investment decisions by simply asking your tenants what would make their rental experience even better or which added value would justify a rent increase.
Because sharing is caring
Important information, easily shared
Still bombarding tenants with emails? With Ziggu you can conveniently share bite-sized updates through a building-wide or unit-specific newsfeed instead.
A familiar newsfeed
Not everyone wants to be signed up to social media. With Ziggu's user-friendly newsfeed, staying in the loop feels familiar and intuitive, without expecting all your tenants to be on Facebook.
“As a business owner, there are a lot of things that stress me out, but with Ziggu, looking after rental properties isn’t one of them.
You'll get world class support
Have you ever been ghosted after signing a contract? That’s not us.
Our support team is always just a click away, ready to answer your questions and listen to your feedback. We’ll also check in regularly to make sure things are running smoothly.
Your input will be heard
At Ziggu, we truly collaborate with our clients. We’re great at building software, but our platform wouldn’t be nearly as good if we didn’t listen carefully to the context it’s being used in. Co-developing our software means your input isn’t just listened to, it impacts what Ziggu will look like tomorrow
You won't have to worry about uptime
Your trust means big deal to us, so we're willing to go the extra mile to earn - and keep it. We know that any hiccups in service would cause a big headache for you and your customers. That's why work hard to keep our stellar 99.9% uptime intact. No resting on our laurels here.
Whether you’re new to Ziggu or an existing user checking out what’s possible, we’ll have you set up and ready to start kicking goals in no time.