The platform for great customer care
From reservation to interior options and aftercare - Ziggu centralises all communication, document and approval flows.
Complete customer files
Keep track of reservations & sales
Replace spreadsheets, match prospects to their reservations, log units as sold and attach contracts.
Find everything about any unit
Get all documents, messages, financial info and jobs to be done - in a few clicks, for each customer.
Centralise all communication
Upgrade from individual inboxes to a full-fledged messaging platform to work together as a team.
& option lists
Make sure decisions are made in time
Set deadlines and reminders and keep track of bottlenecks popping up across your units.
Speaks for itself - convenient!
Work together with building partners
Invite showrooms and (sub)contractors to upload proposals themselves or find the info they need.
A personal login for each homebuyer
Invite your customers to your company branded portal and automatically share everything related to their unit.
All their documents and info online
Help customers find their contracts, proposals, instalments, news updates and more themselves.
Give them peace of mind
Boost homebuyer satisfaction with timely progress updates and a user-friendly self-service portal.
Residential developer Triple Living about Ziggu
Like email - with superpowers
Structure that brings clarity
Ziggu uses your project's structure to clearly organise your communication. Inbox overwhelm? Beat it.
So much more context
One view shows who you're talking to, what unit they bought, documents shared, issues raised, etc...
Private notes and mentions
Discuss with colleagues right in the relevant message thread without clients seeing your interaction.
Snagging & as-built files
Create punch lists on site
Make notes, add pictures, a deadline and a status.
Assign tasks to your contractors
Add a responsible for each issue you listed and keep track of their progress.
Collect your as-built files throughout construction and let customers download them theirselves.
“As a business owner, there are a lot of things that stress me out, but with Ziggu, looking after rental properties isn’t one of them.
You'll get world class support
Have you ever been ghosted after signing a contract? That’s not us.
Our support team is always just a click away, ready to answer your questions and listen to your feedback. We’ll also check in regularly to make sure things are running smoothly.
Your input will be heard
At Ziggu, we truly collaborate with our clients. We’re great at building software, but our platform wouldn’t be nearly as good if we didn’t listen carefully to the context it’s being used in. Co-developing our software means your input isn’t just listened to, it impacts what Ziggu will look like tomorrow
You won't have to worry about uptime
Your trust means big deal to us, so we're willing to go the extra mile to earn - and keep it. We know that any hiccups in service would cause a big headache for you and your customers. That's why work hard to keep our stellar 99.9% uptime intact. No resting on our laurels here.
Whether you’re new to Ziggu or an existing user checking out what’s possible, we’ll have you set up and ready to start kicking goals in no time.