An inspiring mix of real estate, technology and customer experience content,
directly from our experts
It’s quite a mouthful, but it’s a sentence that Ziggu’s team is very proud to say. In just three years — the platform was launched in late 2018 — Ziggu has attracted some of the biggest players in Belgium’s real estate world.Read article
They’re the ones helping people find their way in a new tool, the ones who listen to feedback, the friendly faces who make everything easier. They are… the Customer Success team!Read article
The peak-end rule teaches us that we can still make strong brand ambassadors, as long as we deliver greater peaks. Discover more in our blog.Read article
Having a great employee experience has a huge influence on the customer experience. Is everyone at your organization having a great employee experience?Read article
Let’s take a look at how you can increase the number of projects without undermining your customer service or employee satisfaction.Read article
We were present at the leading PropTech and innovation event in Denmark. Read our blog to learn more about our lessons learned for the future of real estate.Read article
1 million euro capital increase supporting further internationalisation of software platform for real estate sectorRead article
Ziggu is launching a new gaming platform ‘Ziggu Play’. With Ziggu Play, homebuyers can create an avatar and walk around in their home. They can even place furniture, water their plants, or – because why not – play paintball!
In 2018, homebuyers gave their property developer on average a Net Promoter Score of -42. As a reaction to that, Ziggu was launched to boost customer happiness in the sector. Where are we today? What has been the impact of a customer portal on the NPS?
"No two days are ever the same!" Ever wondered what the job of a business developer is like? Well, wonder no more! Morgane will tell you all about it.
Sales! Everyone can paint a picture of what such a job would entail... however, there are endless possibilities, job titles and things to do. Loeke explains what he does as a Sales Associate at Ziggu.
Up to the reservation of the home, there's a lot of focus on experience, for obvious reasons. But it shouldn't stop there! The customer journey you offer impacts your brand and top line.