Luxembourg is one of Europe’s smallest countries, known for its beautiful forests and castles, and its high standard of living. It’s startup ecosystem is also growing richer, with one of the highest investment levels in startups per GDP in Europe, and new startup hubs like the House of Startups, and accelerators and incubators sprouting up. The government has been busy making the country more startup friendly, with a recent law enabling entrepreneurs to start a business in just one day with one euro. As in Switzerland, we notice that several Luxembourgish startups are specialising in crypto and blockchain technology.
Ziggu – Real estate developers have a very complex job managing different projects each with different suppliers, contractors, architects and sometimes hundreds of customers. Founded in 2017, Ziggu is a platform for managing customer relationships. From sharing plans and purchase documents, to managing after-sales customer satisfaction, the Ziggu platform gives developers a way to turn customers into “Brand Ambassadors”.
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Up to the reservation of the home, there's a lot of focus on experience, for obvious reasons. But it shouldn't stop there! The customer journey you offer impacts your brand and top line.
Luke is Ziggu’s leading man in the UK’s office. His job is to understand the goals of property developers up and down the UK and support them achieve their ambitions.
Walking the talk... At Ziggu we help property developers to become more customer centric, so obviously we need to be top of class ourselves. CEO Yannick Bontinckx explains how "human" elements play a crucial role in that approach.